Business conditions

TERMS AND CONDITIONS
By using this site or any other service of company Lacković d.o.o., customer fully accept specified rules and conditions of use. Please be sure to read the terms of use and follow this rules, otherwise customer may suffer the consequences prescribed by law or this contract. If you do not agree with the terms and conditions of using this website, please do not use them. This agreement shall be applied until one of the parties does not terminate the contract. You may terminate this agreement at any time by discontinuing your use of this site and destroying all materials that you have downloaded, printed or in any way preserved.

SELLER CONTACT DETAILS
Lacković d.o.o.
Tugonica 148
49246 Marija Bistrica, Croatia
OIB:25661260216
EU VAT: HR25661260216
Phone: +385 49 444 222
Fax: +385 49 444 041
E-mail: [email protected]

DEFINITION OF CUSTOMER
The customer may be a retail or wholesale customer. Retail customer must be older than 18 years, customers under the age of 18 can buy in our online store under the supervision of a parent or a substainer. Wholesale customer should have registered business by the competent commercial court or chamber of commerce. When ordering, each buyer is obliged to leave the correct basic personal data required for completing purchases and services.

CHANGE OF TERMS OF USE
Lacković d.o.o. reserves the right to change these terms of use at any time and without notice. The changes take effect at the moment of publication. Customers are required to observe these changes and adapt to them.

If, due to errors or omissions, price posted on the page is invalid or in the meantime changed, we reserve the right to modify.
Images are for information only and may differ from the actual product.

NOTICE ABOUT FILING CONSUMER COMPLAINTS
In accordance with čl.10. st. 3 Consumer protection act (NN br. 41/14) we inform consumers that the objection about the quality of our products and/or services may be submitted by writing to the following address:

LACKOVIĆ d.o.o.
Tugonica 148
49246 Marija Bistrica, Croatia
OIB: 25661260216
EU VAT: HR25661260216
Phone: +385 49 444 222
Fax: +385 49 444 041
E-mail: [email protected]

We consider customers objections as the top priority, so we will try to answer as soon as possible, within and no later than 15 days from receipt of the letter to our address. We keep complaints in electronic or written form at least a year.

COPYRIGHT
Lacković d.o.o. is the copyright owner, preliminary and detailed design as well as all software applications on this site. All photographs and all text are property of Lacković d.o.o. and without any notice and written consent it is not allowed to copy and/or use the information featured on this website in any ways of commercial purposes. All rights reserved. Using this Web site you expressly agree that the data and information, especially photographs and text, as well as any other materials owned by Lacković d.o.o., will not use in legally forbidden or in these terms unlicensed actions or causes.
 
PURCHASE
Products are ordered by adding the desired product in the shopping cart and filling the online form. Ordered products you can pay by check, bank transfer or online banking and cash on delivery.  In the case that ordered product is out of stock, you will be contacted as soon as possible and we will in agreement with you, or deliver replacement item or remove listed item from the order. Your current order is shown on page "My Account / My Orders".
 
 
ACTIONS AND DISCOUNTS
Actions highlighted on our website does not apply in our other stores, unless it is otherwise stated.

CONVERSION STATEMENT
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank.
When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
 
RIGHTS AND OBLIGATIONS OF CONSUMERS
Consumer's rights and obligations are defined by the Consumer Protection Act.
The consumer has the right to unilaterally terminate a contract concluded away from business premises or concluded at a distance within 14 days. In the case of a sales contract, the time limit begins to run from the date on which the consumer or a third party designated by the consumer (which is not a carrier) has received the goods forming the subject of the contract into his possession.
If one customer orders commissioned several pieces of goods that need to be supplied separately, or in the case of goods which are delivered in multiple pieces or more shipments, the time limit begins to run from the date on which the consumer or a third party designated by the consumer (which is not carrier) has delivered in possession last piece or the last shipment of goods.
If the contracted regular delivery of goods over a certain period, the time limit begins to run from the date on which the consumer or a third party designated by the consumer (which is not the carrier) has delivered into the possession of the first piece or the first consignment of goods.
In case that the consumer use his right to unilaterally terminate the contract, the consumer has to pay the costs of returning the goods.
The consumer is responsible for any impairment of goods as a result of the handling of goods, other than that it was necessary to determine the nature, characteristics and functionality of the goods.